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low-income customers

New Orleans' Peak-Time Rebate a Strong Draw for Low-Income Customers

March 28, 2014 by Katherine Tweed
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Peak-Time Rebate

No matter how much customer engagement is talked about, many utilities seem to have trouble interacting with low-income customers. But the results from one pilot funded by the DoE’s Smart Grid Investment Grants found one pricing plan enabled by smart meters was well received by low-income customers.[read more]