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The Smart Grid Data Learning Curve for Consumers

May 3, 2011 by Christine Hertzog
with 339 views
0

Last week I wrote about the challenges of Smart Grid data impacting utilities and potential outsourcing trends.  While utilities do have a learning curve to climb about data management and analytics, end users (residential, commercial, and industrial customers) also need to learn the ramifications of the creation and use of entirely... [read more]

Constellation Launches New Energy Management Product

May 3, 2010 by Michael Davidson
with 179 views
0

Constellation NewEnergy has launched its new energy management product VirtuWatt, which is expected to allow customers to manage and optimize electricity usage in real-time. VirtuWatt utilizes a combination of hardware and online applications. Using the VirtuWatt online dashboard, customers can track current energy usage, usage trends... [read more]

Dude – Where’s My Customer? On Telcos, Utilities and Smart Grids. Towards a “SIM Card” for Smart Grids

April 26, 2010 by Tom Raftery
with 223 views
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We had a really solid briefing with Convergys today. The firm sells software and services to telcos and utilities for customer care and billing – it has 80k employees worldwide, 550+ clients, and $3bn in revenue. According to Greenmonk research most utilities are failing to understand the the need to put the customer right at the... [read more]

Smart Grid – Coming to a Town Near You

April 15, 2010 by Sheila Oliva
with 585 views
1

America’s energy needs face several paradigm shifts. To help meet projected growth in the demand for electricity while at the same time doing the least harm to the environment on the power production and consumption sides, smart grid technology will play an important role for a number of reasons: It will bring greater security and... [read more]

Telecom Industry Lessons for Electric Utilities Part 2

January 25, 2010 by Christine Hertzog
with 290 views
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I was at the Smart Grid Summit in Miami last week where I presented a Smart Grid overview and moderated two sessions on Game-Changing Applications and Home Energy Management Systems.  Another session focused on the lessons that telecom companies can teach utilities, which aligns nicely with my discussion from last week.  Here... [read more]

Tracking Public Perceptions (Part 3): Electricity Price Trade-offs

September 28, 2009 by Pierre Guimond
with 256 views
3

In my previous posting I highlighted the importance that electricity customers place on the price they pay, and shared data that showed price-related concerns have risen to an all-time high.  In my final post about CEA’s 2009 Public Attitudes research I want to focus again on price, but this time in terms of the relative importance... [read more]

Customers Might Prefer to Be Shareholders in New Nuclear Plant Construction

September 9, 2009 by Rod Adams
with 102 views
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Over the past several days, I have read a number of stories about the political and legal challenges that companies like Southern Co., FPL, and CPS are facing as they attempt to roll some of the costs of efforts to expand their nuclear plant capacity into their current rate structure. In most cases the numbers are quite small - CPS, for... [read more]

Not so Smart Grids, doomed to fail?

July 20, 2009 by Tom Raftery
with 257 views
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I was invited by James McClelland and Maureen Coveney to participate in a panel at SAP’s Sapphire conference earlier this year discussing Smart Grids. One of the key points I made was that utilities are not used to having to deal with customers. The only real interactions utilities have with customers are 1) sending out bills and 2)... [read more]